Your Salesforce agents are jumping between 5 screens to answer one customer question. Your sales reps are walking into renewal calls with zero context about the account they’re calling.
Neither of these are Salesforce problems. They’re configuration problems.
Lightning Web Components (LWC) let you build purpose-built panels that surface exactly the right data, at exactly the right moment — without changing your data model, your licenses, or your processes.
I’ve done this twice recently:
→ A telecom client cut average case handle time from 14 minutes to 4 minutes. CSAT jumped 22 points.
→ A B2B SaaS client went from a 58% to 79% renewal win rate — just by giving reps an account health panel before the call.
Both fixes took a senior consultant under 18 hours to build and deploy.
The data was already in Salesforce. The problem was no one could see it at the right time.
If your team is navigating around Salesforce instead of through it — you’re paying for that friction every single day.
Want to know what a targeted LWC build could look like in your org?
Drop a comment or DM me.
